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Support

We’ve Got
Your Back

Stuff happens, so if you have any issues with your order (or just want to say hi), please contact customerservice@caynel.com and we will get back to you within 1 business day or less, lickety-split!

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Free Shipping
(Woohoo!)

To maintain low costs for you, we offer free standard shipping on all orders (expedited shipping coming soon). However, we only deliver in the US, so apologies for any inconvenience, because we love everyone.

 

Don’t Like?
Don’t Worry.
30-Day Money-Back Guarantee

We’re not happy if you’re not. That’s why all Caynel purchases include a 30-day money-back guarantee. So if you experience any issues with your purchase after receiving it (fingers crossed you don’t), please contact customerservice@caynel.com to arrange a refund or replacement.