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Shipping Information

Contiguous U.S.A. Free standard shipping for all orders
Hawaii, Alaska $30 flat standard shipping charge for all orders. 
Canada Prices vary depending on the shipping address.

Standard Processing
  • At this time, Caynel only ships directly to US addresses within the 50 states, and to Canada. Caynel is unable to ship to international addresses.
  • We do not ship to APO/FPO post office boxes and P.O. Box Addresses.
  • Orders placed during regular business hours are typically processed and shipped within 1-4 business days. 
  • Caynel reserves the right to hold any order for a security review. If your order is affected, you will be notified within 1-4 business days.
Tracking Your Packages
  • You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped.   
Canceling an Order
  • You may cancel an order at any time prior to processing at our center by emailing us. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Return Policy.